Delivery Details
At Seabag, we aim to provide a seamless and reliable delivery experience to ensure your fresh seafood reaches you in perfect condition.
1. Delivery Locations
We currently deliver to the following locations:
- All major cities and towns within the United States.
- For rural areas, delivery availability may vary—please check during checkout.
2. Delivery Timeframes
We strive to deliver your orders as quickly as possible. Typical delivery timeframes include:
- Standard Delivery: 3-5 business days.
- Express Delivery: 1-2 business days (additional charges apply).
Orders placed before 12 PM will be processed on the same day.
3. Packaging and Freshness
Our seafood products are packed with care to ensure they remain fresh during transit. We use insulated packaging and cold packs to maintain the quality and temperature of the products.
4. Shipping Costs
Shipping costs are calculated based on the total weight of your order and your location. You can view the shipping charges during checkout.
5. Tracking Your Order
Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this number to monitor the progress of your delivery in real-time.
6. Delivery Issues
If you experience any issues with your delivery, such as delays, damaged packaging, or missing items, please contact our customer service team immediately at:
Email: support@seabag.com
Phone: +1-800-SEA-BAG
7. Returns and Refunds
Due to the perishable nature of our products, we do not accept returns. However, if you receive damaged or spoiled seafood, please reach out to us within 24 hours of delivery. We will arrange for a replacement or issue a refund where appropriate.
8. Important Notes
- Please ensure someone is available to receive the order at the delivery address.
- Orders left unattended at the delivery location are at the customer’s risk.
- Check the packaging for any damage upon receipt and report issues immediately.
We are committed to ensuring that your seafood arrives fresh and delicious. Thank you for choosing Seabag for your seafood needs!